Designing a Context-sensitive Dashboard for an Adaptive Knowledge Worker Assistant

نویسندگان

  • Ralf Biedert
  • Sven Schwarz
  • Thomas R. Roth-Berghofer
چکیده

We develop a context-sensitive dashboard to assist knowledge workers. The term context in our scenario defines explicit categories used to group observed native operations (NOPs) performed, and these NOPs correspond to actions undertaken during work. The dashboard consists of several small applications, widgets, that permit quick access to such entities as files, bookmarks, persons, and notes as well as to a visual backtrack on a per-context basis. The dashboard can be activated on demand. Meanwhile, in background, the user is constantly monitored: a user observation hub records high level user actions, system hooks take screenshots and keystrokes. These can be used by the visual backtrack widget to give a replay and help users to find a way back into the context again after some interruption through evaluating similar situations

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تاریخ انتشار 2008